OVERVIEW

Ella is Singapore’s first robotic barista that serves artisanal coffee, tea, chocolate drinks and more! They have different arms of businesses and we crafted a strategy that all encompassing to drive business goals – Increase app downloads, awareness towards cup sales through their physical Bytestation locations.

OUR CHALLENGE

Our mission was to increase social media followers in a very saturated F&B space, communicate and increase lead generation towards decisions makers within office spaces to bring Ella the robotic barista into their offices and also to develop consistent, sustainability-focused content to demonstrate Ella’s commitment to the environment.

OUR STRATEGY

We segmented promotional, educational, engagement, entertainment, and community-related content pillars which was a good distribution of what the business offered. We also introduced a sustainability content pillar to keep the brand relevant to an all new conscious consumer – creating content on how to reuse Ella’s coffee cup, in order to educate Ella’s audiences on how to be sustainable. A series of static posts was also created to provide information on how coffee grounds can be recycled in different ways.

OUR RESULTS

Ella also solves the problem that most large organisations have – providing a machine or service efficient and fast enough to offer great coffee to their employees without the long lines or wait time. Through a series of always-on B2B lead gen ads, we developed a funnel from awareness down to conversion and effectively communicated to businesses that Ella The Robotic Barista provides hassle free, fast, gourmet coffee at the workplace and it ultimately is a great investment. We've generated up to 1.9 Million impressions. 4,200 engagement, 30,567 app installs and 135% increase in leads over the course of six months.

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